Send Refund Request
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Customer Information
* First Name
Middle Name
* Last Name
* Email
* Contact Number
* Reason
Payment Details
Reference No.
Reference number provided by Dragonpay.
* Date of Payment
* Time of Payment
* Total Amount Paid
Please only input numbers and decimal point, do not input peso symbols, whitespaces or commas.
* Requested Amount
Please only input numbers and decimal point, do not input peso symbols, whitespaces or commas.
* Bank/Branch
* Upload Here
Upload any screenshot/photo/scanned copy of proof of payment (gif|jpg|jpeg|png|pdf|doc|docx).
Where to send refund to
* Bank Name
Asia United Bank
BPI
BPI Family Savings Bank
BDO
Bank of Commerce
Chinabank
Chinabank Savings Bank
Chinatrust
Eastwest
Landbank
Maybank
Metrobank
PBCom
PNB
PSBank
RCBC/RCBC Savings/RCBC MyWallet
RobinsonsBank
Security Bank
Sterling Bank of Asia
UCPB
Unionbank
GCash
Make sure
matches with your valid ID. Do not forget to include your Middle Initial / Middle Name.
* Account Number
If your payment was via online banking, we will only send the refund to that same bank account. Otherwise, your refund will not be processed.
* Account Name
*Cash pick-up through Perahub will incur deductions on the refunded amount. Click
here
to view the fees.
Verification
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Submit
